IT Governance


IT Governance - IT Services Built on Strong Foundations.

Avocette’s IT governance approach is designed to ensure that your business objectives, service levels, and technology investments are achieved  As a trusted Cloud and Managed Services Provider we’re proud to have been awarded a wide range of certifications including ISO 20000-1:2018, ISO 9001:2015 and MSP Cyber Verify for Cloud and Managed Services Providers.

ISO 20000-1:2018

ISO 20000-1:2018 focuses on the management of a Service Management System (SMS). ITIL outlines best practices for a service lifecycle, which can be performed by an individual and provided to the environment (SMS) that demonstrates the requirements of ISO 20000-1:2018.

ISO 9001:2015

ISO 9001 certification is focused on Quality Management Systems (QMS). The aim of ISO 9001 is to help a company satisfy its customers, meet regulatory requirements, and achieve continual improvement. It should be a first step or the base level of a quality system.   ISO 9001 certification provides the basis for efficient processes and proficient people to deliver effective products and services.

MSP Cyber Verify for Cloud & Managed Services

This is a certification that outlines best practices for cloud and managed services practitioners worldwide. It is based on the 10 control objectives of the Unified Certification Standard for Cloud & MSPs (UCS) and is the oldest certification program for cloud computing and managed services providers.


SOC 2 Type 1 compliance assures our customers that we have best-in-class safeguards and procedures in place to ensure the security of their information. SOC 2 Type 1 compliance demonstrates that Avocette's security policies, measures, and procedures rigorously protect the consumer and their data with oversight of an independent third party assessment.


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