IT Governance - IT Services Built on Strong Foundations.
Avocette’s IT governance approach is designed to ensure that your business objectives, service levels, and technology investments are achieved As a trusted Cloud and Managed Services Provider we’re proud to have been awarded a wide range of certifications including ISO 20000-1:2018, ISO 9001:2015 and MSP Cyber Verify for Cloud and Managed Services Providers.
ISO 20000-1:2018 focuses on the management of a Service Management System (SMS). ITIL outlines best practices for a service lifecycle, which can be performed by an individual and provided to the environment (SMS) that demonstrates the requirements of ISO 20000-1:2018.
ISO 9001 certification is focused on Quality Management Systems (QMS). The aim of ISO 9001 is to help a company satisfy its customers, meet regulatory requirements, and achieve continual improvement. It should be a first step or the base level of a quality system. ISO 9001 certification provides the basis for efficient processes and proficient people to deliver effective products and services.
This is a certification that outlines best practices for cloud and managed services practitioners worldwide. It is based on the 10 control objectives of the Unified Certification Standard for Cloud & MSPs (UCS) and is the oldest certification program for cloud computing and managed services providers.